TERMS &
CONDITIONS
The delivery date shall be deemed approximate and performance is subject to delays caused by strikes, fires, acts of God or other reasons not under the control of the Space Plus. Delivery time for custom orders is between 9 – 10 weeks from receipt of deposit and signed order. Delivery time for standard items from stock is 1 – 2 weeks from receipt of deposit and signed order. Once the delivery is made to the customer, the risk of loss as to damage or destruction is assumed by the customer. The total price provided applies to the items that were quoted. If there are any changes requested by the customer, the price will be adjusted in writing and submitted to the customer for final approval and signature. No changes will be made once the order has gone to the factory for production.
Orders are not subject to cancellation. If for any reason, the customer desires to cancel their order of custom designed office enclosures, room dividers or other products (prior to production), their deposit will not be refunded and the customer will be subject to a 20% design fee. Should the customer desire to cancel an order of standard stock items prior to 48 hours before the scheduled delivery date, the deposit will not be refunded and a 10% cancellation fee will apply. If production of custom items has begun, the customer is responsible to pay for the order as approved.
All customers are required to pay a 50% deposit with their signed order and the balance upon delivery. The customer authorizes Space Plus to immediately order materials and parts required to fulfill their order.
The customer understands that the office dividers, privacy walls, room dividers and other related products are especially designed for their order and that special care is taken to produce their order at the time the sales order is approved and deposit received.
Color may appear to vary from doors shown in our showroom when doors are placed in a room with various levels of lighting. Windex or warm water on a soft cloth may be used to clean the panels. No heavy detergents of any kind should ever be used to clean the glass doors. Space Plus is not responsible for any damage due to cleaning products used by the customer or their agents. For room dividers & office dividers where divider strips will be used, it is recommended to put strips on both back and front of each door.
No installation, electrical wiring, flooring, decorating, painting or other construction work or repair will be provided by Space Plus. In the event that these services are needed, Space Plus may recommend one or more companies that are qualified to do this work; however, it is the customer’s responsibility to hire and pay for these services. It is understood that the price for installation will be clearly identified on the quote/order form.
Space Plus is not responsible for damage to walls, floors, ceilings or other structures during the course of normal removal of the customer’s existing storage enclosure panels. A fee may apply for the disposal of any existing panels and will be indicated on the quote form. Repair work for the walls, floors or ceilings is the sole responsibility of the customer. Customer acknowledges that Space Plus is not responsible for any pre-existing conditions of the installation area such as uneven floors or walls. The customer will hold Space Plus harmless for any injury that may occur from their product as they are installed by an independent contractor or other third party.
The customer agrees to clear the pathway of any objects that may prevent the installers from having easy access to the area. If for any reason, the customer advises that the installation cannot take place once the installer arrives on site at the scheduled time, the customer will be charged for the installation and for the re-scheduled appointment as well.
Title to the products will only pass to the customer upon final payment to Space Plus. In the event that any product is defective for reasons that occurred during transport or other reasons, the customer shall be entitled to repair or replacement at the discretion of Space Plus. The customer shall not be entitled to recover incidental, consequential, professional or emotional damage of any kind.
Delays in payment are subject to a 20% per annum fee. If Space Plus is required to engage the services of a collection agency or an attorney for any amounts due under these terms and conditions, the customer agrees to reimburse Space Plus for expenses and unpaid balance due.
If any of the sections in these terms and conditions are declared invalid, the remaining provisions of these terms and conditions will remain in tact. The customer acknowledges that they have reviewed, understood and approved their order & that it supersedes any verbal representation.
No agent of Space Plus is authorized to make any changes in this document.
These terms and conditions are governed by the laws in the state of California. The customer agrees that any claim shall not be cause for failure to make payment in full on the order. Any unresolved controversy or claim arising from these terms shall be settled by arbitration in Los Angeles, California. The prevailing party in the arbitration shall be entitled to recover attorney’s fees in connection with the arbitration and enforcement of the award.
